Verifying Your ek33e Account
Verification on ek33e is a one-time process that keeps your account and balance secure. We ask for a copy of a valid national identity card or passport and, in some cases, a quick selfie to match the document. Upload through the verification section of your account — our team reviews submissions and confirms the account status. Once verified, deposits and withdrawals run
without interruption. Skipping verification does not block you from depositing, but withdrawal requests will pause until the check is complete. We keep the process short because we know an unnecessary delay between your request and your wallet is the last thing you want.
- Go to account verification — Find the verification section inside your ek33e account settings and open the document upload screen.
- Upload your ID document — Submit a clear photo or scan of your national ID card or passport — both sides if required.
- Add a selfie if prompted — Some accounts require a short selfie to confirm the document belongs to you. Follow the on-screen prompt.
- Wait for confirmation — Our team reviews the submission and updates your account status. You will see the result inside your account.